Updated: 29 October 2026.
A simpler return.
You have 14 days from delivery to notify us that you wish to withdraw, without giving a reason. If items from one order arrive separately, the period starts when the last item arrives. Standard SR and SEOUL REBEL embroidery does not exclude this right.
Notify us of withdrawal
Use the withdrawal function available from your order, our withdrawal page, the model form in our terms, or send a clear statement to contact@seoul-rebel.com. An account, reason, photograph or prior customer-service approval is not required to notify withdrawal. Your order number and affected items help us process it.
Standard returns are on us
We cover standard returns from every country open for sales when your order was placed. Contact us for a free label or transport instructions paid for by SEOUL REBEL. Labels are prepared manually. We charge no fixed return contribution or restocking fee. Express transport or extra services chosen without agreement are not included.
Send the items back within 14 days of notifying us. We provide the destination and instructions individually; do not send parcels to the Croatian manufacturer or our cosmetics fulfilment provider. If you prefer another carrier, contact us to arrange delivery and payment of costs, without making your right of withdrawal conditional on our approval. Keep proof of posting.
Trying on and caring for your item
Try on the garment as you would in a shop. Protect it from stains, odours and damage; for a change-of-mind return, avoid everyday wear or washing. You may only be liable for diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. Missing original packaging or labels alone does not automatically remove your right.
Refunds
For a full withdrawal, we refund the items and any initial standard delivery charge actually paid. Refunds are due within 14 days of notification; we may withhold them until we receive the goods or evidence of dispatch, whichever is earlier. We use the original payment method unless you expressly agree to another method without fees. We do not impose store credit. For partial returns, we refund returned items at the price paid and do not retrospectively charge delivery that was free.
Changing size
Tell us the item, colour, size received and size requested. We check availability and confirm the arrangements before sending a replacement. An exchange is optional and does not replace your refund right. Any price difference requires agreement. No new paid order is placed automatically.
An error or a defect
Contact contact@seoul-rebel.com or our returns, exchanges and faults form. Overall, defect and label photos can help, but are not a condition for exercising statutory rights. Wrong items and non-conformity are handled without necessary remedy costs to you, as required by law. MKBS remains your seller regardless of its claim against the manufacturer. See our terms for statutory guarantees.