Terms of sale
Updated: 29 October 2026.
1. Your seller and these terms
SEOUL REBEL is operated by MY KOREAN BEAUTY SECRET – MKBS, SAS, 1 000 €, 6 rue d’Armaillé, 75017 Paris, France, RCS Paris 940 404 791, SIRET 940 404 791 00011, TVA FR37940404791. Contact: contact@seoul-rebel.com; +33 7 56 94 07 00, Monday–Friday, 8 am–7 pm. These terms govern consumer purchases of clothing and accessories from SEOUL REBEL. The version available when you order applies; later changes do not retrospectively alter existing contracts. You must have the necessary legal capacity or your legal representative’s authorisation.
2. Products and characteristics
Product pages describe the model, fabric, fit, sizes, colours, embroidery and price. Check the size guide for each model: the same size label does not guarantee identical measurements across garments. Unisex means the piece can be worn regardless of gender. Screens and lighting may slightly affect colour appearance, but do not justify substantial differences from the goods ordered. Editorial images show styling; scenery and other accessories are not included unless expressly stated. Delivered goods must match the order. Korean inspiration describes our brand universe, not manufacture in Korea. We do not claim affiliation with any artist, entertainment agency or series.
3. Availability and preparation
Availability depends on the selected variant. Our partner checks stock regularly, but stock is not synchronised with the store in real time. Estimated restock dates are not guarantees. Some pieces are embroidered after ordering; preparation is included in the delivery time stated before purchase. Standard SR or SEOUL REBEL embroidery does not by itself constitute customer-specific personalisation excluding withdrawal. We promptly inform you of unavailability discovered after purchase. We never substitute model, size, colour or embroidery without agreement. If fulfilment is impossible, amounts relating to undeliverable items are refunded without undue delay, without affecting other statutory rights.
4. Prices and offers
Prices and currency appear on the website. Applicable taxes, delivery charges and the total are shown before confirmation. The confirmed purchase price applies. Promotions state their period, eligible products, combination rules and limits. Free delivery depends on destination and eligible product value after discounts. We do not retrospectively charge original delivery merely because a partial withdrawal takes retained goods below the free-delivery threshold. Promotions do not restrict statutory rights.
5. Ordering
Select your garment and variant, add it to the basket, check the summary and correct errors before payment. Provide relevant contact and delivery details and select delivery and payment methods. Creating an account is not mandatory. These terms are available before confirmation and the final button clearly indicates an obligation to pay. An order confirmation is emailed with order details. Contact us if it is missing after checking spam. We may refuse or suspend orders for objective reasons such as rejected payment, established fraud or an unusable address, informing you and returning any improperly collected sums.
6. Payment
Available methods are displayed at checkout, including Shop Pay when offered for your order. Payment providers apply their security procedures. Never send a complete card number or security code to customer service. Instalments are available only where expressly shown at checkout with their conditions; financing is not assumed to be available.
7. Delivery and risk
Open destinations are selectable at checkout. Switzerland is excluded from launch. Standard delivery only; fees and free-delivery thresholds vary by country and appear before payment. See our delivery information for destinations and lead times. Total delivery includes preparation, embroidery and transport. If no time was agreed, delivery must occur within thirty days after the contract. For delay, French Consumer Code articles L.216-1 onwards apply: you may request performance within a reasonable additional period, then terminate under the statutory conditions; termination can be immediate where the law permits. Refunds following termination for non-delivery are due within fourteen days.
Risk of loss or damage passes when you or a nominated third party other than the carrier physically receives the goods, subject to the statutory exception for a carrier you independently select outside our offered options. MKBS remains your contact even if Caspar dispatches. Check the parcel and report problems with the order number and useful photos if possible. Missing carrier reservations or a short commercial reporting deadline do not remove statutory guarantees.
8. Returns and refunds
You have 14 days from delivery to notify us that you wish to withdraw, without giving a reason. If items from one order arrive separately, the period starts when the last item arrives. Standard SR and SEOUL REBEL embroidery does not exclude this right.
Use the withdrawal function available from your order, our withdrawal page, the model form in our terms, or send a clear statement to contact@seoul-rebel.com. An account, reason, photograph or prior customer-service approval is not required to notify withdrawal. Your order number and affected items help us process it.
We cover standard returns from every country open for sales when your order was placed. Contact us for a free label or transport instructions paid for by SEOUL REBEL. Labels are prepared manually. We charge no fixed return contribution or restocking fee. Express transport or extra services chosen without agreement are not included.
Send the items back within 14 days of notifying us. We provide the destination and instructions individually; do not send parcels to the Croatian manufacturer or our cosmetics fulfilment provider. If you prefer another carrier, contact us to arrange delivery and payment of costs, without making your right of withdrawal conditional on our approval. Keep proof of posting.
Try on the garment as you would in a shop. Protect it from stains, odours and damage; for a change-of-mind return, avoid everyday wear or washing. You may only be liable for diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. Missing original packaging or labels alone does not automatically remove your right.
For a full withdrawal, we refund the items and any initial standard delivery charge actually paid. Refunds are due within 14 days of notification; we may withhold them until we receive the goods or evidence of dispatch, whichever is earlier. We use the original payment method unless you expressly agree to another method without fees. We do not impose store credit. For partial returns, we refund returned items at the price paid and do not retrospectively charge delivery that was free.
Tell us the item, colour, size received and size requested. We check availability and confirm the arrangements before sending a replacement. An exchange is optional and does not replace your refund right. Any price difference requires agreement. No new paid order is placed automatically.
Contact contact@seoul-rebel.com or our returns, exchanges and faults form. Overall, defect and label photos can help, but are not a condition for exercising statutory rights. Wrong items and non-conformity are handled without necessary remedy costs to you, as required by law. MKBS remains your seller regardless of its claim against the manufacturer. See our terms for statutory guarantees.
9. Statutory guarantees and faults
MKBS is responsible for statutory conformity and hidden-defect guarantees. Send your order reference and a description to contact@seoul-rebel.com. Your rights against MKBS do not depend on our supplier agreeing to reimburse us. Necessary conformity costs are covered according to law. The statutory guarantee information is translated below.
10. Liability and force majeure
MKBS is responsible for performing the sale under applicable law, including where partners manufacture or transport goods. No term limits mandatory consumer rights. Force majeure is assessed under French Civil Code article 1218; an ordinary stock issue or production delay is not automatically force majeure.
11. Data and intellectual property
Our privacy policy explains purposes, legal bases, recipients, retention and rights. Optional cookies and marketing subscriptions require separate choices; rejecting advertising cookies does not prevent buying. Content, logos and creations are protected to the extent of rights held by MKBS or partners. Website publication does not authorise commercial reuse without consent or reduce your rights in purchased goods.
12. Complaints, mediation and applicable law
First send a written complaint to contact@seoul-rebel.com or MKBS at the registered office. You may then use the competent consumer mediator free of charge under the statutory conditions. MKBS’s designated entity is MÉDIATION CONSOMMATION DÉVELOPPEMENT / MED CONSO DEV, Centre d’Affaires Stéphanois SAS, Immeuble l’Horizon – Esplanade de France, 3 rue J. Constant Milleret, 42000 Saint-Étienne, France, formerly CNPM MÉDIATION CONSOMMATION. Submit through www.medconsodev.eu or by post. Referral follows a prior written complaint, particularly after a negative response or no response within two months, and is subject to statutory admissibility. Mediation does not remove your right to court proceedings.
French law applies without depriving you of applicable mandatory protections in your country of habitual residence. Jurisdiction follows legal rules; exclusive Paris jurisdiction is not imposed on consumers. For European cross-border disputes, the European Consumer Centre can provide guidance. The former EU online dispute resolution platform is not presented as operational.
13. Evidence and archiving
Confirmations, invoices and transaction records may serve as evidence under legal rules, without preventing you from providing other evidence. Electronic contracts worth at least €120 are archived for the legally required period and accessible on request to contact@seoul-rebel.com. Keep the confirmation and terms on a durable medium.
Annex — model withdrawal form
To MY KOREAN BEAUTY SECRET – MKBS / SEOUL REBEL, 6 rue d’Armaillé, 75017 Paris, France, contact@seoul-rebel.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s), only if notified on paper:
Date:
(*) Delete as appropriate.
The registered office receives written notices; it is not automatically a parcel return destination. Adding an order number helps processing but is not an additional condition for withdrawal.
Statutory information — French legal guarantees
The consumer has two years from delivery to invoke the statutory guarantee of conformity if a lack of conformity appears. During that period, the consumer need only establish the existence of the lack of conformity, not when it appeared.
Where a sales contract provides for continuous supply of digital content or a digital service for more than two years, the guarantee applies to that content or service throughout the agreed supply period. The consumer need only prove the lack of conformity affecting the digital content or service, not its date of appearance.
Where applicable, the guarantee requires the trader to supply all updates necessary to maintain conformity of the goods.
The consumer is entitled to repair or replacement within thirty days of requesting it, free of charge and without significant inconvenience.
If goods are repaired under the guarantee of conformity, the original guarantee is extended by six months.
If the consumer requests repair but the seller instead requires replacement, the guarantee of conformity starts again for two years from delivery of the replacement.
The consumer may retain the goods and obtain a price reduction, or terminate the contract and obtain a full refund against return, if:
1. The trader refuses repair or replacement;
2. Repair or replacement takes more than thirty days;
3. Repair or replacement causes significant inconvenience, particularly if the consumer ultimately bears the cost of collecting or removing non-conforming goods, or the cost of installing repaired or replacement goods;
4. The lack of conformity persists despite the seller’s unsuccessful attempt to bring the goods into conformity.
The consumer may also obtain a price reduction or terminate immediately where the lack of conformity is sufficiently serious to justify that remedy, without first requesting repair or replacement.
The consumer is not entitled to terminate the sale where the lack of conformity is minor.
Any period during which the goods are unavailable for repair or replacement suspends the remaining guarantee until the repaired or replacement goods are delivered.
These rights arise under articles L.217-1 to L.217-32 of the French Consumer Code.
A seller who obstructs the guarantee of conformity in bad faith may face a civil fine of up to €300,000, which may be increased to 10% of average annual turnover under article L.241-5 of the French Consumer Code.
The consumer also benefits from the statutory hidden-defect guarantee under articles 1641 to 1649 of the French Civil Code, for two years after discovering the defect. This permits a price reduction if the goods are retained, or a full refund against return.